Refund Policy

30-Day Money-Back Guarantee

We want you to be satisfied with PDF Mail Engine. If you are not satisfied with your purchase, you may request a full refund within 30 days of the purchase date.

How to Request a Refund

To request a refund, please contact our support team at support@officekamiya.co.jp with your order ID (Lemon Squeezy Order #). We will process your refund within 5-7 business days.

Note for Microsoft Store: If you purchased strictly via the Microsoft Store In-App Purchase (if applicable in future), refunds are handled directly by Microsoft's support and policies.